Who counts as a member?
A member is any Trello user added to an active Trello board where Hello Epics is enabled. Members who are on multiple boards are only counted once.
Fair billing policy
At Hello Epics, we believe you should only pay for members on the boards you're using. Pay for a member once, no matter how many boards they're on. If a board becomes inactive, we'll credit your account for any unused time.
Find more information on our billing policy.